Warranty
Forllow the procedure below for warranty claims:
- Check the Ironhand’s functionality by doing a performance test.
- If an error occurs, do not use the glove. Consult the “Troubleshooting” documentation.
- If no solution can be found, please note that no service can be done by the operator.
- Fill out this Digital Warranty Form (Click on the Link).
- Include the warranty form, a detailed description of the fault and, if possible, photographic documentation in an email via: support@bioservo.com.
- When the defect is confirmed by Bioservo, return the failed equipment to the supplier.
- Make sure the package is well protected during shipping.
- Avoid shipping batteries. If a battery is shipped, please include the battery safety data sheet (SDS).
- If the error is not covered by the warranty, a cost estimate for the repair is presented.
- The faulty equipment will be repaired or replaced and sent back as quickly as possible.
